We Reply Within One Business Day

The best way to reach us is by email — we read every message ourselves and reply personally. Whether you need help with an order, want to ask about commercial licensing, or just want to share a photo of your pet wearing the crown they earned: we're here.

Email
hello@pawtrestudio.com
Replies within 1 business day, often much sooner.
Support Hours
Mon – Fri, 9am – 5pm AEST
Messages sent over the weekend will be answered first thing Monday.
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Headquarters
Brisbane, Australia
Serving pet parents worldwide via Prodigi's global print network.
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Order Help
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For the fastest resolution, please reference your order number (e.g. #PAW-12345) in your message.

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